We help organizations of all size manage their population.
We use state-of-the-art solutions, processes, and superior data sources to clean up participant data quickly and efficiently for all industries, including:
Insurance
Pensions
TPAs
Unions
Finance
& More
Most death data providers give organizations a list of participants who may have potentially passed away – leaving the validation work to plan administrators. CertiDeath® is the only solution that is a true death audit – providing validated deaths. Through proprietary algorithms, a database containing records from over 40,000 sources, and the largest team of experts in the industry, CertiDeath identifies and validates 96.5% of deaths (vs. 70% with a longer period to identify industry average) – helping organizations put an end to overpayments quickly and release reserves. Learn more about the difference between death data and a death audit from our Death Data vs. Death Audit webinar.
Stop overpayments & fraud.
CertiDeath has uncovered over $1 billion in overpayments.
Incorrectly paying a deceased pension participant not only effects the longevity of the plan, but it puts the plan at risk for negative PR and audit issues. CertiDeath provides organization with the confidence that decedents are identified quicker and with more accuracy than any other data provider in the industry. Read an experience of one large public pension prior to working with PBI.
Take care of participants and policyholders.
Pay deserving participants/policyholders and their beneficiaries.
Your plan participants have invested in your organization and deserve to receive returns on that investment. CertiDeath ensures you are paying participants/policyholders – helping organizations effectively manage all populations including term vested, active, and in-pay. With CertiDeath, both participants/policyholders and their beneficiaries are paid accurately.
Locate missing participants.
Reduce risk to your plan while minimizing returned mail.
Communicating with plan participants/policyholders is difficult. Every year, one in eight people move and many forget to update their contact information with their benefit plans. PBI offers comprehensive locate services to help your plan stay compliant through audit trails on each participant/policyholder. Outreach to find missing participants/policyholders can include address updates, mailings, recorded phone calls, social media searches, and a death audit. Every effort made is tracked for proof you have done your due diligence in locating a missing participant/policyholder.